Privacy Policy

Information We Collect

• Account information: When you register, we collect your email address and password (stored securely as a hash).
• Usage data: We collect information about how you use the platform, including press releases generated, campaigns created, and emails sent.
• Payment information: Billing and payment processing is handled by Stripe. We do not store your payment card details.
• Communications: If you contact us, we retain correspondence to provide support.

How We Use Your Information

• To provide, maintain, and improve our services.
• To process transactions and send related information such as confirmations and invoices.
• To send service updates, security alerts, and support messages.
• To monitor usage patterns and analyze trends to improve user experience.
• To comply with legal obligations.

Data Sharing

• We do not sell, trade, or rent your personal information to third parties.
• We may share data with service providers who assist in operating our platform (e.g., Supabase for database hosting, Stripe for payments, OpenAI for AI generation). These providers are contractually obligated to protect your data.
• We may disclose information if required by law or to protect the rights, property, or safety of Outreach AI, our users, or the public.

Data Retention

• We retain your account data for as long as your account is active.
• You may request deletion of your account and associated data at any time by emailing support@useoutreachai.com.
• Anonymized, aggregated usage data may be retained indefinitely for analytics purposes.

Security

• We implement industry-standard security measures including TLS encryption in transit and AES-256 encryption at rest.
• We use Row-Level Security in our database to ensure users can only access their own data.
• Despite these measures, no system is completely secure. We encourage you to use a strong, unique password.

Cookies

• We use essential cookies to maintain your authenticated session.
• We do not use third-party advertising or tracking cookies.
• You can configure your browser to refuse cookies, but this may affect your ability to use the platform.

Your Rights

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request correction of inaccurate or incomplete data.
• Deletion: You may request deletion of your personal data.
• Portability: You may request an export of your data in a machine-readable format.
• To exercise any of these rights, email support@useoutreachai.com.

Changes to This Policy

• We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice on our platform.
• Your continued use of Outreach AI after changes are published constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@useoutreachai.com.